Enhancing Customer Experience through Continuous Improvement

2023-07-17 10:28:55 Ari

SEEDER has always adhered to the service concept of "customer first" since the establishment of the brand. It provides full life cycle service and support for customers.

SEEDER camera support equipment for Broadcast television industry

Recently, SEEDER completed a product upgrade service for its customer Shanghai Education Television Station. This service reflects the company's active response to customer needs. The after-sales team immediately responded to customer feedback and solved customers' pain points. The optimization and upgrade focused on the robotic crane system, vertical robotic pan tilt head systems and robotic control panel software to better meet customers' needs for virtual and intelligent studio production, extend the service life of products, and reduce maintenance costs in the later period.

SEEDER camera support equipment for Broadcast television industry

SEEDER camera support equipment for Broadcast television industry

SEEDER has three independent R&D centers and professional production bases, which ensures product quality control and reduces dependence on third-party manufacturers. It can quickly respond to customer needs, provide quality products and proprietary technologies. Through continuous R&D and optimization, upgrading product functions and efficiency, improving customer experience to ensure after-sales service.

This product upgrade service reflects SEEDER's efforts in after-sales service and product optimization. Only by continuous improvement of products and services, building long-term mutual trust relationships, can we win customers' long-term trust and support. Holding the concept of "making production more intelligent and humanized", SEEDER will continue to improve products and enhance user experience to further improve its good brand image in the broadcasting and television field.

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